We’re Open and Here for You

Our lab is still open and facilitating cases. As an added safety measure during this time, Crown World is requesting that our customers only use UPS to send cases to our laboratories. We are temporarily suspending the in-person pickup service offered by Crown World technical advisors. If you would like to send us a case, please call us at 866-497-3699 and our representatives will schedule a UPS case pickup for you.
We realize that many practices are temporarily closing and it may not be convenient to have your cases delivered to your business address. If needed, we can easily ship to an alternate address during these difficult times. Please call us at 866-497-3699 to provide alternate instructions for cases currently in progress. We are committed to maintaining our service standards and getting you back up and running as soon as possible.

Crown World: COVID-19 Update

At Crown World, your safety, the safety of your patients and the safety of our team is our top priority. We are monitoring the evolving COVID-19 situation and want to highlight a few of the precautionary measures we are reinforcing and implementing across our lab to ensure the safety of all parties involved:

  • Sanitation and cleanliness: We have increased the frequency of cleaning and disinfecting our lab,  with special attention to high-contact surfaces, such as equipment, tools, chairs, and tables, to ensure our lab remain open to serve you with the highest standard of cleanliness.
  • Frequent and thorough handwashing: We are reinforcing with Team Members vigilant handwashing before, continuously throughout, and after their shifts.
  • Team Member health: All team members experiencing any flu-like symptoms must stay home and take advantage of our paid sick leave policy. Managers are required to send home any Team Members showing signs of flu-like symptoms and report any such incidences.

We are monitoring updates and directives from the Centers for Disease Control and our state and local health departments. Should additional safety precautions be recommended or mandated, we will make those adjustments and communicate them to you as soon as possible.

In the meantime, stay safe and healthy.